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Free 90 Minute Org Review

Salesforce Support as a Service

Expert Salesforce admin and dev support — without the overhead of a full-time
hire.

Book Your Free 90-Minute Audit

Who It's For

  • Companies without a dedicated Salesforce admin
  • Teams needing overflow or specialized support
  • Organizations wanting proactive optimization

What You Get

  • Dedicated support team (admin + developer)
  • Monthly support hours with rollover
  • Proactive health monitoring
  • Priority bug fixes and enhancements
  • Quarterly org health reviews

Key Capabilities

Admin Support
Developer Support
Architecture Reviews
User Management
Report Building
Flow Development

Expected Outcomes

70% reduction in support ticket resolution time

Proactive issue detection before users notice

Continuous optimization of your Salesforce investment

SUMMARY

Key Takeaways — Salesforce Support as a Service

70% reduction in support ticket resolution time

Proactive issue detection before users
notice

Continuous optimization of your Salesforce investment

CLIENT RESULTS

What Our Clients Say

"Having a dedicated admin and developer without the full-time overhead is a game changer. They respond same-day and proactively catch issues before we even notice them."
Tom Brennan
Tom BrennanCEO, Clearview Financial
"We've had Cloud Nexus on support for two years. They know our org better than our own team at this point, and we've saved at least $80k vs. a full-time hire."
Derek Huang
Derek HuangCOO, Latitude Software
"Our previous admin left and we were drowning. Cloud Nexus stepped in immediately — tickets resolved in hours, not weeks."
Angela Davies
Angela DaviesDirector of Operations, Summit Health Partners

CLIENT RESULTS

What Our Clients Say

"Having a dedicated admin and developer without the full-time overhead is a game changer. They respond same-day and proactively catch issues before we even notice them."
Tom BrennanCEO, Clearview Financial
"Our previous admin left and we were drowning. Cloud Nexus stepped in immediately — tickets resolved in hours, not weeks."
Angela DaviesDirector of Operations, Summit Health Partners
"We've had Cloud Nexus on support for two years. They know our org better than our own team at this point, and we've saved at least $80k vs. a full-time hire."
Derek HuangCOO, Latitude Software
Our Process

Discover → Design → Build → Launch →
Support

A proven methodology refined over hundreds of Salesforce engagements.

STEP 1
Discover

We audit your org, interview stakeholders, and map business processes to understand where Salesforce fits.

STEP 2
Design

We architect a scalable solution aligned with your goals — data model, automation, integrations, and user experience.

STEP 3
Build

Iterative development with weekly demos. No surprises. You see progress in real-time and provide feedback.

STEP 4
Launch

Comprehensive testing, data migration, training, and a supported go-live that sets your team up for success.

STEP 5
Support

Ongoing optimization, admin support, and strategic guidance to ensure continuous ROI from your Salesforce investment.

View all our services →

FAQ

Frequently Asked Questions

How many hours of support do I get per month?

Plans range from 20 to 80+ hours per month. Unused hours roll over for up to 90 days.

Absolutely. Our support plans are flexible with monthly adjustments based on your needs.

Yes — you'll have a named admin and developer who learn your org and business processes.

GET STARTED

Ready to Unlock Your Salesforce Potential?

Our free 30-minute consult uncovers quick wins, risk areas, and a clear
roadmap — no strings attached.

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