Why You Should Use a Certified Salesforce Administrator to Implement Salesforce

Posted by: Robert Rollar Great news! Your company has finally made the investment in the worlds best rated CRM, Salesforce. Happy Day! I know you have been waiting patiently for this moment. So, congratulations.  Now the big question is whether or not you need a Certified Salesforce Administrator or, can you implement this on your […]

The Benefits of CRM

Posted by: Robert Rollar Customer Relationship Management has become one of the most powerful set of application software tools and it continues to play an increasingly important role in small and medium-sized companies. But, is your company taking full advantage of the platform, including workflows, triggers and opportunity management? CRM is software that your company […]

5 Common CRM Pitfalls to Avoid

Posted by: Robert Rollar Did you know that most enterprises will spend more time this year focused on customer experience, but will fail miserably to change and affect their business goals with their Customer Relationship Management (CRM) system? This was found in the disturbing report from Gartner analysts, revealed at their London Customer Strategies and […]